Frequently Asked Questions
Everything you need to know about shopping with AutoSoft.group
What is the typical shipping time for my order?
We offer standard shipping which typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different garment styles.
Which payment methods do you accept?
AutoSoft.group accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your materials ethically sourced?
At AutoSoft.group, we prioritize quality and sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics to ensure your pieces last.